Salesforce Interview Questions

Last updated on Feb 08, 2024
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Salesforce Interview Questions

Salesforce is the world's #1 client relationship with the executives (CRM) stage. Its cloud-based, Salesforce CRM applications for deals, administration, marketing, and services. Salesforce.com, Inc. is an American cloud-based programming organization. It’s headquartered in San Francisco, California. If you are searching for Salesforce interview questions then here, you can find your answers.

Salesforce additionally sells a complementary suite of enterprise applications targeted at client service, marketing automation, analytics, and application development. All Salesforce products run entirely within the cloud; thus there are not any costly setup prices, no maintenance and employees will work from any device with an online connection. Salesforce admin interview questions are important when you are going to attempt an interview.

Salesforce Admin Interview Questions

Here in this article, we will be listing frequently asked Salesforce Interview Questions and Answers with the belief that they will be helpful for you to gain higher marks. Also, to let you know that this article has been written under the guidance of industry professionals and covered all the current competencies.

Q21. How do I send an email from Salesforce?
Answer

you can send emails from Salesforce using the Salesforce servers. No need to integrate with an external email service. This is an excellent methodology on the off chance that you are using Salesforce Classic, need bounce management, or are not using Gmail or office 365 with lightning experience.

Note: Salesforce admin interview questions and answers are beneficial to the fresher or experienced person both.

Q22. How to email a campaign in Salesforce?
Answer

To Create the email in Marketing Cloud you have to undergo certain steps.

  • Find your way into the Campaign Records in the Sales or Service Cloud and click on the "Send ExactTarget" Email in the custom links section.
  • Select Magnifying Glass Lookup to select an email.
  • Select a From address. And add your preferences. Enable tracking to track recipient's results.
  • Set the time and date for sending and send the email.
Q23. How to create a campaign in Salesforce lightning?
Answer

Creating a campaign in Salesforce Lightning is a simple task. Just go to the Campaign tab and select "New Campaign". That's all.

Campaign tab then-new campaign. That's it.

Q24. How to add contacts to Salesforce?
Answer
  • A few permissions are required before we begin to add contacts. "Read" and "Create" permissions on contacts to view and create new contacts.
  • Now you can either click on "New" next to Recent Contacts or select Contact from the "Create New" list.
  • Fill in the required details and click on Save. Click on Save & New to save the current record and add a new one.
Q25. What is Sfdc in Salesforce?
Answer

SFDC means Salesforce Dot Com. It is a cloud-based software company that majorly provides CRM (Customer Relationship Management) service.

Q26. How to add a formula field to a Salesforce report?
Answer

Go to the Reports tab and click the icon next to Opportunities by Rep report. Click on Edit -> Filter -> Opportunity Status -> Closed -> Apply.

Advantages of Salesforce

  • Improved Informational Organization
  • Salesforce CRM for Enhanced Communication
  • CRM Improves Your Customer Service
  • Robotization of Everyday Tasks
  • More noteworthy effectiveness for different groups
  • Improved Analytical Data and Reporting

Salesforce was positioned first in Fortune's 100 Best Companies to Work For in 2018. This time Salesforce is the world’s leading CRM service provider.

Reviewed and verified by Rajesh Kumar Sinha
Rajesh Kumar Sinha

Results-oriented Salesforce Developer with 5+ years of experience designing, developing, and implementing customized solutions on the Salesforce platform. Proficient in Apex, Visualforce, Lightning We...