Receptionist Interview Questions and Answers

Last updated on Aug 07, 2020
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Receptionist Interview Questions

Are you preparing for the receptionist’s job? If yes, then you land up in the right place. It will be beneficial for you to rehearse the answers for the receptionist interview questions, which we have listed in this article.

Before we proceed further, I am going to tell you a bit about the receptionist role. You must be aware of working as the receptionist means that you will be the first person with whom any client or visitors meets. Your way of welcoming them will help them in deciding the company’s status. The receptionist job interview questions will be the mixture of the skill-based questions as well as the behavioral-based. With whom one can judge if you are the perfect fit for this role.

Most Frequently Asked Receptionist Job Interview Questions

Here in this article, we will be listing frequently asked Receptionist Interview Questions and Answers with the belief that they will be helpful for you to gain higher marks. Also, to let you know that this article has been written under the guidance of industry professionals and covered all the current competencies.

Q11. Have you ever worked with multi-line phone systems?
Answer

Here you have to be honest with the interviewer. If your answer is “YES,” they say it by explaining some scenarios.

If “NO,” then be honest and accept this fact in front of the interviewer. But make sure to tell the interviewer that you will have a grasp on this very quickly and ready to take the necessary pieces of training which are required for this role if I got selected.

Q12. Could you please tell me about an intense issue you had to sort out recently.
Answer

Here you have to concentrate on how you had the option to identify and break down the issue so as to come up with the potential solutions. What data and assets had been used to figure out the resolution for the situation?

Q13. What approach will you be opting to coordinate group meetings?
Answer

My approach for coordinating the group meetings would be:

  • I will use the company’s specific portal to invite the attendees.
  • I will take the confirmation over the call from the person who will be leading this meeting and put a reminder to him/her timely.
  • Before the meeting started, I will check all the things that are working correctly in the meeting room, such as Projector, Internet, landline, etc.

Make sure to highlight your bubbly nature while answering receptionist interview questions, and don’t forget this is your excellent chance to get selected.

Last-minute tips:

  • Stay positive; do not use any negative words.
  • Don’t say anything out of context; choose your words wisely. Make sure your replies have a connection with the roles and responsibilities of this job

That’s it! You should now feel prepared after reading our receptionist interview questions and answers. For the safer option, you can have a rehearsal for this interview with your friends or siblings.

Good luck!

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